Product Support

Home / Help Central / Product Support / Polling Booth Manager

Tech Support Options

Your DMXReady software purchase includes 30 Days FREE email support for installation & setup. If you are no longer eligible for free email support (30 days from date of purchase), we offer 2 additional email support options (refer to extended warranty program & pay-per-incident options below).


Free Tech Support

DMXReady customers are eligible for:

  1. 30 Days of FREE email support (30 days from date of purchase). Click here to submit an email ticket.
  2. Lifetime access to knowledgebase and product documentation for:

Extended Warranty Program

Enjoy worry-free ownership & usage for one year -  $99/year. Receive priority email support, unlimited patches, bug fixes and updates of your DMXReady software product.

 Purchase Here

Pay-Per-Incident Support

Purchase priority email support on a Pay-Per-Incident basis - $45/ticket. Receive personalized troubleshooting, debugging and coaching support for the resolution of "ONE" support incident.

 Purchase Here

Polling Booth Manager v1 Help Pages


User Guide Polling Booth Manager v1 

Getting Started 

Create an interactive environment with your website quickly and easily with DMXReady Poll Manager. Allow visitors to respond to any question of your choosing from a list of your answers, and then review the results! Best of all Poll Manager allows each visitor only one vote, and blocks attempts at multi-voting.

A fun app to get your visitors involved, or a useful tool to allow them to anonymously rate your website!

Setting Up DMXReady Poll Manager 

Installing Poll Manager 

  1. Extract PollManager.zip into your Local Site root folder, and upload to your server through Dreamweaver MX. You must Put the entire site, not just the Poll Manager files, to ensure that the application installs correctly. When asked to update any database files, click No.
  2. Note that if you add any update files for the Poll Manager (such as any modified scripts) you must once again Put the entire site for these files to integrate correctly with the rest of the application and the website.

Inserting Poll Manger into a Website 

There are two methods of inserting Poll Manager: Stand Alone Use, and Server Side Include (SSI).

Stand Alone Use
  1. Create a link directly to the inc_pollmanager..asp page i.e. http://yourdomain.com/applications/PollManager/inc_pollmanager.asp. You can customize the page in Dreamweaver MX to match the rest of the website, if necessary.
SSI
  1. To add inc_pollmanager.asp into a current page, add the following line at the point where you wish to insert the app: Note: the page must be saved as an ASP page to function properly.

DMXReady Designer's Tip: SAVE YOUR CHANGES OFTEN!

Due to security reasons, Poll Manager does not auto backup any changes to your server. Therefore it is recommended that you save your changes often. If you fail to save your changes, not only will your edits not be “published” to your server, you will also lose any changes that you have made and you will have to start again.

Add/Edit a New Poll Question 

  1. Open the admin.asp page through any standard browser: http://www.yourdomain.com/admin/PollManager/admin.asp
  2. In the Add New Poll/Question text box, type the new question in as you want it to appear (i.e. make sure to add all capitalization, punctuation, etc.)
  3. When completed, click the Add button. The screen will refresh, and the new poll will be listed at the bottom of the screen.
  4. To edit the question, click on the Edit Question link. In the pop-up window, make the appropriate changes and click the Close link.

Add/Edit Answers 

Once you have added a poll, you can now edit it to input the answers, change the question, and even add an image to the poll. To add the answers:

  1. Open the admin.asp page through any standard browser: http://www.yourdomain.com/admin/PollManager/admin.asp
  2. Click on the Edit Answers link under the Actions column.
  3. When the pop-up window appears, input the first answer in the Add an Answer text box provided and click the Add button.
  4. Repeat this process until all your answers are entered. Although the number of answers available is unlimited, we recommend that you add 2-5 answers for most questions.
  5. You can add or delete any answer after it has been added by clicking on the appropriate link next to that answer.

Add/Edit a Poll Description 

  1. Open the admin.asp page through any standard browser: http://www.yourdomain.com/admin/PollManager/admin.asp
  2. Click on the Edit Question link next to the appropriate poll.
  3. A pop-up window will appear. In the Question Description textbox, enter the description and click on the Save button, and then the Close link.
  4. Note: the default description is "Enter Description", and will appear with your poll.

Add/Edit an Image 

  1. Open the admin.asp page through any standard browser: http://www.yourdomain.com/admin/PollManager/admin.asp
  2. Click on the Edit Question link next to the appropriate poll.
  3. A pop-up window will appear. Click on the Add Image button.
  4. Another pop-up window will appear. Enter the location of the image file (JPEG or GIF) on your hard drive, or click the Browse button.
  5. Once you have entered the location, click the Upload Image button.
  6. The pop-up window will disappear, and you will return to the Edit Question window. A thumbnail of the image will now appear. Note: this may take several seconds or minutes to upload the file depnding on file size, server configuration, connection speed, etc. If you do not see the thumbnail appear, wait or try again.
  7. Click on the Save button, and then the Close link.
  8. Note: for best results, use smaller images (250x250 pixels, or 400x400). If the image file is too large, it will affect the viewability of the questions and answers.

Activate the Poll 

  1. Open the admin.asp page through any standard browser: http://www.yourdomain.com/admin/PollManager/admin.asp
  2. Click the Display checkbox.
  3. Click the Save button at the bottom right of the table.
  4. Note: Only one poll can be active at a time. However, visitors can go to the archived polls section to view past ones. The Archive checkbox is defaulted to on.

Delete a Poll 

  1. Open the admin.asp page through any standard browser: http://www.yourdomain.com/admin/PollManager/admin.asp
  2. Click the Delete checkbox.
  3. Click the Save button at the bottom right of the table.

Preview a Poll 

  1. Open the admin.asp page through any standard browser: http://www.yourdomain.com/admin/PollManager/admin.asp
  2. Click the Preview link.

 


Install & Setup Polling Booth Manager v1 

click to view installation demo

What you need to complete installation:

Installation Instructions

  1. Unzip all files to your local site, the folder location on your computer that holds your website files.
  2. Upload all files and folders to your web server exactly as they were unzipped (DO NOT MODIFY file or folder names)
  3. Start using your application! - you can access the display page and admin page through the following url's (you need to substitute your domain name):

Location of Application:
http://www.domain.com/applications/PollingBoothManager/inc_pollingboothmanager.asp

Location of Admin Control Panel:
http://www.domain.com/admin/PollingBoothManager/admin.asp

Your default login credentials for the Admin Area are:

    username: admin
    password: admin

Congratulations! You are now ready to setup your installation of Polling Booth Manager v1

Setup Instructions

  1. Open the Admin Control Panel of your application through any standard browser:

    Location of Admin Control Panel
    :
    http://www.domain.com/admin/PollingBoothManager/admin.asp

  2. Adding, editing, and deleting entries and Settings is fairly intuitive. However, instructions can be found in the user guide. Be sure to use the “Save” button/link to save any changes you make before you exit the page.
  3. Configure your server permissions (if necessary): Depending on how your web host has configured your web space, you may encounter a problem where your changes are not being saved to the database. To solve this problem, you simply need to change the read/write permissions on your "/databases/" folder, found in your web space control panel. If you do not know how to do this, please contact your web host company for instructions.
  4. Configure your email settings (if necessary): Follow the instructions from the readme.html file included in the Polling Booth Manager v1 zip file or admin control panel for step-by-step instructions on how to configure your email settings to match your web hosts requirements.

Important Notes

Warranty & Support Conditions

Your DMXReady software purchase includes:

  1. 15 Day full refund guarantee. See our refund policy for more info.
  2. 30 Days email support for installation & setup. See our support policy for more info.
  3. Full lifetime access to the DMXReady product support portal.
Personalized priority support is available for purchase on a per ticket basis. See here for more info.

Skin Polling Booth Manager v1 with your own css template

www.freecsstemplate.org
It’s easy to skin Polling Booth Manager v1, whether you are using Bootstrap, CSS templates or the “old-fashioned” HTML templates. You get all the power of a database-driven CMS application built into your own beautiful designs. Here's how to do it:

  1. Download and Extract your Template & Polling Booth Manager v1 files to your local site folder.
  2. Create a copy of the main template file (index.html) and rename "index.asp".
  3. Open your new "index.asp" file and replace the placeholder html with the appropriate include files from Polling Booth Manager v1.
  4. Wrap the Polling Booth Manager v1 html with the appropriate CSS Div and Id classes using the original index.html file as a guide.
  5. Upload all files and you are ready to go!

    This process may be challenging but the results are well worth it! It doesn't take much of a leap to figure out that you can do this with all your DMXReady applications – or your complete web site for that matter. Skin your old content for a new look and feel!

Want your app to look and work beautifully on ANY mobile device?

Bootstrap Now you can re-skin Polling Booth Manager v1 using the amazing Twitter Bootstrap responsive design framework. Designers and do-it-yourselfers can use Polling Booth Manager v1 as a jumping off point to build stunning custom CMS websites or develop slick web apps for the mobile web.

Test-drive DMXReady Links Manager v2 and see for yourself how you can modernize Polling Booth Manager v1 to look & work beautifully on ANY mobile device.

Plug-in Wizard

You are just two steps from plugging in your new DMXReady application directly into your new or existing website. First, enter your domain name (without the www.):

Step 1 - Wizard Setup

Provide the domain/website address where Polling Booth Manager v1 is installed:

domain/website: ( i.e. mydomain.com)