Home / Help Central / Knowledgebase

wmv, does not play in firefox

Hello Garret,

We dont have any specific kb solution for your issue.

However, I found 3 potential fixes

1). Add wmv mime file type to download_link.asp page.

Open file SecureDocumentLibrary/DocumentLibraryManager/download_link.asp


case ".wmv"
ContentType = "video/x-ms-wmv"

However this will not work if the user does not have windows media player plugin installed (see below).

2) Install firefox plugin

3). The 3rd option is to make your video files, flash files, as all browsers will support/play flash files.

Hope this helps,


Frank C.

DMXReady Support Team