Knowledgebase

Hello Garret,

We dont have any specific kb solution for your issue.

However, I found 3 potential fixes

1). Add wmv mime file type to download_link.asp page.

Open file SecureDocumentLibrary/DocumentLibraryManager/download_link.asp

add

case ".wmv"
ContentType = "video/x-ms-wmv"

However this will not work if the user does not have windows media player plugin installed (see below).


2) Install firefox plugin

http://support.mozilla.com/en-US/kb/Using%20the%20Windows%20Media%20Player%20plugin%20with%20Firefox


3). The 3rd option is to make your video files, flash files, as all browsers will support/play flash files.

Hope this helps,




Sincerely,

Frank C.

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DMXReady Support Team
http://www.dmxready.com