Product Support

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Tech Support Options

Your DMXReady software purchase includes 30 Days FREE email support for installation & setup. If you are no longer eligible for free email support (30 days from date of purchase), we offer 2 additional email support options (refer to extended warranty program & pay-per-incident options below).

Free Tech Support

DMXReady customers are eligible for:

  1. 30 Days of FREE email support (30 days from date of purchase). Click here to submit an email ticket.
  2. Lifetime access to knowledgebase and product documentation for:

Extended Warranty Program

Enjoy worry-free ownership & usage for one year -  $99/year. Receive priority email support, unlimited patches, bug fixes and updates of your DMXReady software product.

 Purchase Here

Pay-Per-Incident Support

Purchase priority email support on a Pay-Per-Incident basis - $45/ticket. Receive personalized troubleshooting, debugging and coaching support for the resolution of "ONE" support incident.

 Purchase Here

Product Showcase CMS Website Help Pages

User Guide Product Showcase CMS Website 

Install & Setup Product Showcase CMS Website 

click to view installation demo

What you need to complete installation:

Installation Instructions

  1. Unzip all files to your local site, the folder location on your computer that holds your website files.
  2. Upload all files and folders to your web server exactly as they were unzipped (DO NOT MODIFY file or folder names)
  3. Start using your application! - you can access the display page and admin page through the following url's (you need to substitute your domain name):

Location of Application:

Location of Admin Control Panel:

Your default login credentials for the Admin Area are:

    username: admin
    password: admin

Congratulations! You are now ready to setup your installation of Product Showcase CMS Website

Setup Instructions

  1. Open the Admin Control Panel of your application through any standard browser:

    Location of Admin Control Panel

  2. Adding, editing, and deleting entries and Settings is fairly intuitive. However, instructions can be found in the user guide. Be sure to use the “Save” button/link to save any changes you make before you exit the page.
  3. Configure your server permissions (if necessary): Depending on how your web host has configured your web space, you may encounter a problem where your changes are not being saved to the database. To solve this problem, you simply need to change the read/write permissions on your "/databases/" folder, found in your web space control panel. If you do not know how to do this, please contact your web host company for instructions.
  4. Configure your email settings (if necessary): Follow the instructions from the readme.html file included in the Product Showcase CMS Website zip file or admin control panel for step-by-step instructions on how to configure your email settings to match your web hosts requirements.

Important Notes

Warranty & Support Conditions

Your DMXReady software purchase includes:

  1. 15 Day full refund guarantee. See our refund policy for more info.
  2. 30 Days email support for installation & setup. See our support policy for more info.
  3. Full lifetime access to the DMXReady product support portal.
Personalized priority support is available for purchase on a per ticket basis. See here for more info.
Skin your DMXReady CMS

TUTORIAL - Skinning Your CMS website

Jazz Up Your DMXReady CMS website with 1000's of Professional Templates and Themes

There are literally thousands of website skins, templates, and themes available on the Internet to help you jazz up your website.

DMXReady has developed this Skinning Tutorial to show you how to wrap DMXReady v2 app with almost any website template available, including WordPress themes. It does require getting into the code of the web page-since every skin designer does things slightly differently, there is no way to fully automate the process. But with the step-by-step instructions below, you should have no problems doing it yourself - and you'll find that the results are well worth the effort!

If you run into problems or if you have no interest in doing it yourself, DMXReady offers a reasonably priced skinning service as part of our Professional Services. You can also hire your own web designer to take care of the skinning for you.

Click Here to See Some Before-and-After Examples

Template Provider Template Name Screen Shot
Arcsin Templates Dirtylicious dirtylicious
Woo Themes Irresistible irresistible Marinelli marinelli
Joomla Shack Optimus optimus


arclite Pixel pixel

What you need to complete this tutorial:

  1. DMXReady CMS or CMS Lite - Files should be located on your local website folder and uploaded to your website domain.
  2. Website Template or Theme - You can use ANY Website Template or Wordpress Theme (see recommended sites above).
  3. HTML Editor - You can use the CMS built-in Live Editor (available in CMS full version only), Notepad, Dreamweaver, Front Page, Silverlight, IE, Firefox etc.)
  4. FTP Client - You can use FileZilla, BulletFTP, CuteFTP, Dreamweaver etc.

Get Started

Setup Your Tutorial

  1. Select DMXReady v2 app you want to build a skin for:
  2. Enter the name of the website template/theme you want to use:
  3. Select template type:
  4. Enter the domain name where you installed your DMXReady app: (e.g.

Plug-in Wizard

You are just two steps from plugging in your new DMXReady application directly into your new or existing website. First, enter your domain name (without the www.):

Step 1 - Wizard Setup

Provide the domain/website address where Product Showcase CMS Website is installed:

domain/website: ( i.e.